Troubleshooting Articles

Activation Failed – Code 5013

Automation Errors

Bill Number not shown in Invoice/Receipt Grids

Deactivation Failed – Code 5018

Error 1722 when installing an update for Uniwell Lynx Enterprise

Error 75 during Backup Data File

Error 8197 when communicating with AX/HX

Error 8202 when communicating with AX/HX

Error 8204 when sending program to AX/HX

Error 8211 when collecting EJF Status Z report from AX/HX

Error 8211 when collecting Z reports from AX/HX

Error 8211 when sending program to AX/HX

Error 8213 when communicating with AX/HX

Error -245755 – Unrecognized database format

Hash (#) symbols on reports instead of quantities or amounts

Incorrect data file backed up

Incorrect Sales Figures on Batch Reports from DX/TX/QX/SX

Incorrect Times on Hourly Sales Report

No sales data found when collecting AX/HX sales from a USB Drive

No sales data found when collecting AX/HX sales from an FTP server

PC reboots when starting Uniwell Lynx

Unable to open the selected data file

Uniwell Lynx Hangs While Loading