Why upgrade your software?

Uniwell Lynx Software Upgrade ImageWith Uniwell Lynx v10 released just a couple of weeks ago, we thought it was a good time to address one of our most common questions – Why upgrade? After all, if your old software works just fine … is it worth the effort and expense?

As much as we love that some businesses are completely happy with our earlier versions of software, here are just three reasons to consider upgrading.

1. Improvements and New Features

Software development is an ongoing process. Our latest versions of software are the result of over 10 years of constant development. We take requests and suggestions from our resellers and end-users. We look at current market trends and future industry directions. We then take all this information and use it to create a range of new features and to improve our current ones. This results in a product that is easier to use and better suited to the needs of businesses. By upgrading your software, you are able to take advantage of these improvements and new features.

Take a look at our v10 Upgrade Feature Comparison  to see how it compares with previous versions

2. Compatibility

Older versions of software aren’t always compatible with newer POS terminal models and firmware versions, neither are they always compatible with the latest operating systems.

In contrast, the latest version of Uniwell Lynx can be installed on Windows 10 computers and can connect with the newest Uniwell POS terminals. By upgrading your software you can ‘future-proof’ your POS system.

3. Support

Another reason to consider upgrading is the ability to receive better support. Every Uniwell Lynx version has a support life-cycle that starts when it is initially released and ends when it is no longer supported. Check our Version History page to see when support for old versions ends.

Also, since software features change and improve with every version, it can become difficult for support providers to be able to provide the best and quickest advice when the customer is using an old version of software.

Additionally, online support provisions are constantly being developed for the latest software version, such as our new support tutorials released last week (with more coming soon). They are designed to help you in using your software and getting the most out of it.

If you would more information about upgrading your software visit our Upgrades and Subscriptions page or contact your Lynx Software reseller.

Important Security Update

We have been advised by the company that hosts our electronic licence activation server that they have recently enforced some security updates that may impact the activation and deactivation of electronic licences from older operating systems.

“Industry standards now require increased security in encryption protocols to keep data safe. We are legally-obligated to comply ​with these increased security requirements, and doing so requires changes to our hosting infrastructure​.”

What Operating Systems are Affected?

Effectively immediately TLS 1.0 is no longer supported for secure connections to their licensing servers. Secure access to their licensing servers is only possible from systems that support TLS 1.1 or TLS 1.2.

Here is a summary of the new operating system requirements:

  • Windows 7 / Windows Server 2008 R2 or newer with Internet Explorer 11 or newer is required.
  • It is possible to use Windows Vista / Windows Server 2008 with Internet Explorer 10, but users may need to adjust settings on their computer to enable support.
  • Windows XP / Windows Server 2003 R2 or earlier, or Internet Explorer 9 or earlier do not support the newer, required standards.

For operating systems that do not support TLS 1.1 or TLS 1.2 the activation/deactivation processes may fall-back to a less secure connection method. However, if this fails the only solution will be to update the operating system to one that is supported.

Note: This change only affects activations and deactivations. Licences that were activated prior to this change will continue to function normally.

AX/HX Firmware Upgrades

As part of their ongoing development, Uniwell Corporation release firmware upgrades for their AX/HX series POS terminals from time to time. These firmware upgrades include new features and/or fixes for known issues.

Your authorised Uniwell dealer can advise you about the firmware upgrades available for your system. However, it is important to check that firmware upgrades are compatible with the version of Uniwell Lynx you are using BEFORE upgrading. To assist with this we have added a firmware compatibility chart to the Supported POS Terminals page of our web site.

Free Upgrades to Version 9

All Uniwell Lynx Licence Status pages have now been updated. Follow the instructions below to find out if you are entitled to a free upgrade to Version 9.

  1. Open your Uniwell Lynx software
  2. Go to Help > Licence/Subscription Status
    Note: An internet connection is required to access your Licence Status page
  3. Check the Package entry on your Licence Status page
  4. If it is listed as Uniwell Lynx v9, Uniwell Lynx Enterprise v9 or Uniwell Lynx Lite v9 then congratulations you are entitled to a free upgrade to Version 9!

If you are entitled then contact your Uniwell Lynx Reseller to obtain your Version 9 licence. If not, then visit our Upgrades pages to find out more about the advantages of upgrading to Version 9.