Deactivation Failed – Code 5018

Issue

“Deactivation failed, code 5018” error message displayed while trying to deactivate an ELA licence

Cause

There are no more deactivations available on the licence server for this licence

Solution

By default the licence server only allows licences to be deactivated up to 5 times. Contact your Lynx Software Reseller to request more deactivations for your licence.