Author: Lynx Software

Why upgrade your software?

by Lynx Software, posted in News

Uniwell Lynx Software Upgrade ImageWith Uniwell Lynx v10 released just a couple of weeks ago, we thought it was a good time to address one of our most common questions – Why upgrade? After all, if your old software works just fine … is it worth the effort and expense?

As much as we love that some businesses are completely happy with our earlier versions of software, here are just three reasons to consider upgrading.

1. Improvements and New Features

Software development is an ongoing process. Our latest versions of software are the result of over 10 years of constant development. We take requests and suggestions from our resellers and end-users. We look at current market trends and future industry directions. We then take all this information and use it to create a range of new features and to improve our current ones. This results in a product that is easier to use and better suited to the needs of businesses. By upgrading your software, you are able to take advantage of these improvements and new features.

Take a look at our v10 Upgrade Feature Comparison  to see how it compares with previous versions

2. Compatibility

Older versions of software aren’t always compatible with newer POS terminal models and firmware versions, neither are they always compatible with the latest operating systems.

In contrast, the latest version of Uniwell Lynx can be installed on Windows 10 computers and can connect with the newest Uniwell POS terminals. By upgrading your software you can ‘future-proof’ your POS system.

3. Support

Another reason to consider upgrading is the ability to receive better support. Every Uniwell Lynx version has a support life-cycle that starts when it is initially released and ends when it is no longer supported. Check our Version History page to see when support for old versions ends.

Also, since software features change and improve with every version, it can become difficult for support providers to be able to provide the best and quickest advice when the customer is using an old version of software.

Additionally, online support provisions are constantly being developed for the latest software version, such as our new support tutorials released last week (with more coming soon). They are designed to help you in using your software and getting the most out of it.

If you would like more information about upgrading your software visit our Upgrades and Subscriptions page or contact your Lynx Software reseller.

New Support Tutorials

by Lynx Software, posted in News

Along with the release of Uniwell Lynx v10 this week, brand new tutorials are now accessible on our support website. They are designed to assist customers in using their software and getting the most out of it. More tutorials will gradually be added.

  • Easy to understand
  • Completely free
  • Step-by-step instructions
  • Hyperlinks to related tutorials

Visit support.lynxsoft.net to check them out

Lynx Software Support

Lynx Software Tutorials

Uniwell Lynx v10.00.0042

by Lynx Software, posted in Update History

New Firmware Support

  • HX-4500/4000/2500/1500-03 v4.40

New Programming Options

  • Upsell Messages
  • Price Level Times
  • Menu Level Times
  • Timed Links

New Sales Reports

  • Transaction by Period Report with 7 Days/7 Weeks/7 Days of Week/7 Months options
  • Group Sales Comparison Report
  • Item Sales Comparison Report

New Report Options

  • Journal Text Filter added to Electronic Journal Report
  • Journal Text Highlight Colours added to Electronic Journal Report
  • ‘Exclude item from sales reports’ option added to Items
  • Location filter added to Dashboard Report
  • Profit Amount and Margin % added to Customer Item Sales Report

New Listings

  • Item KP File Listing
  • Cooking Instruction Groups
  • Meal Deals Listing
  • Bucket Groups Listing
  • Set Menus Listing
  • Screen Layout Buttons Listing

Journal Receipts

  • Journal Text Filter

Scheduled Jobs

  • Extract POS Backup Files option added
  • Scheduled Job description included in Communications Log

Communications

  • Test button added to POS Terminals grid
  • Send GCD images option added to Send Program
  • ‘Read sales from REPORT_BACKUP’ option
  • POS Backup Files options added to Extract Program

POS Terminals

  • ‘Button images folder’ and ‘GCD images folder’ settings added
  • Branch and POS Number columns added to data grid

Items

  • Condiment Group/Set Menu/Link PLU dropdown lists based on first PLU Program relevant to item
  • Default Max Price set to 0

Promotional Pricing

  • Option to Add Multiple Items to a Promotion

Customers

  • Price Level descriptions shown in grid and dropdown lists if default price level mapping used for all POS terminals

Clerks

  • Training and System columns added to data grid

Stocktake

  • Option to show All Items, Active Items or Inactive Items

Email Alerts

  • ‘Automatically send an email alert whenever a scheduled job fails’ option added to Setup > Preferences > Other

Import/Export Data

  • Clerks

Export Items for Label Printing

  • Tax field added to export (Tax description and tax rate %)

Export Sales Data

  • Group Sales
  • Item Sales

Other

  • Start of financial year setting added to Setup > Preferences > Options
  • Date/Time editor added to Log On/Log Off columns of Edit Attendance Times grid
  • Optional Notes Panel beside some data grids